Nikhil Smotra

How can RAG Boost Customer Support in Modern Enterprises?

HubSpot research shows that 93% of customers remain loyal to companies providing excellent customer support, prompting businesses to seek improved service strategies.  AI-powered tools, including chatbots and virtual assistants using Language Model (LLM) technology, are increasingly gaining popularity for creating personalized customer experiences. The success of ChatGPT as a Q&A interface has particularly impressed businesses, …

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Accelerating RDBMS to JSON migration with no-code transforms

Enterprises around the world are looking to modernize their existing applications. They need to move their business applications to a more cost-effective, scalable, and flexible platform to leverage the true value of their data and achieve their business objectives. Whether their goals are business growth or fending off the competition, application modernization is the primary …

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